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English & Professional Service Training

for Frontline Hospitality Staff

We help hotels, restaurants, and service teams speak English with confidence
and deliver professional guest experiences — even with very basic English.

Our training programs are designed for frontline professionals who interact with guests every day:

 

  • Hotel Front Office Staff

  • Restaurant & Café Service Staff

  • Bellboys & Concierge Teams

  • Professional Drivers

  • Resort & Hospitality Service Teams

  • Spa and Wellness Therapists

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Why Bori

Purpose-built for frontline roles in hospitality and service.

Suitable for very low-level or zero-English learners

Real-life practice with a strong

focus on confidence.

Hospitality mindset inspired by

Thai hospitality service excellence.

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The Problems We Solve

  • ​Frontline staff lack confidence when communicating in English

  • Basic language skills limit clear explanations and natural upselling

  • Unintended tone can affect professionalism and guest perception

  • Training often feels disconnected from real service situations

  • Low confidence reduces the quality of service and overall experience

Our Approach

Through our programs, your staff will learn how to

Greet guests with professionalism and confidence

Explain services in a polite and authentic manner

Handle common guest requests with ease

Communicate with confidence — not fear

What Students Are Saying

“Teacher Ma teaches very well and always encourages every student.
The lessons are easy to understand, fun, and help us learn quickly.”

“Thank you, Teacher Ma, for your dedication and effort to help every student practice English and use it in real-life situations.”

“I am much more confident approaching customers now — my confidence has increased tremendously.”

“I feel more confident speaking and expressing myself, and my fear has gradually disappeared.”

Who We Serve

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Start Your Learning Journey

Your Business Type ประเภทธุรกิจ
Number of Staff / จำนวนพนักงาน

Course You May Be Interested In / คอร์สที่คุณอาจสนใจ (สามารถเลือกได้มากกว่า 1 รายการ)
Preferred Training Format / รูปแบบการอบรมที่ต้องการ
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